Service After Care

Updated 04/11/2022

Lash Extension

Eyelash Extension Aftercare Your lash extensions are attached to your own individual eyelashes and will shed as your natural lashes shed. Maintaining your lash extensions will require regular visits to attach new extensions (fill-in) to your own eyelashes as your eyelash cycle regenerates new lashes.  ‍ With a few simple care instructions, you will be on your way to enjoying your luscious long lashes. To increase the longevity of your lashes, it is advised to avoid moisture and touching as much as possible.  ‍ Before your appointment:  ‍ Please arrive 10 minutes prior to your appointment. Please make sure to wash your lashes when you arrive at your appointment even if you don’t have any makeup on. We provide a lash Bath for our clients that is located in the bathroom.  Use one pump on each eye and use your fingers to clean your lashes. If you use waterproof mascara, avoid using it 2-3 days before your first appointment. The film it leaves on your lashes may prevent the extensions from adhering correctly. Arrive at your appointment with dry, clean lashes and makeup-free eyes Remove contact lenses before your appointment During the initial 24-48 Hours after your appointment: Do not get your lashes wet for 24 hours after the lash extensions are applied. It will affect the efficacy of the glue.Avoid steam from showers, facials, saunas, and swimming poolsAvoid getting moisture around the eye area when washing face, showering, etc. Avoid tanning beds for 48 hours after application. Avoid chemical peels, waxing, or laser treatments. We have a 2 day grace period to ensure that if anything is not to your liking we do offer a free 15 min – 30 min touch up to tweak the style, remove some or add in. ‍ How do I care for my eyelash extensions? Even though eyelash extensions are easy to maintain, proper care and maintenance will maximize the life of your lash extensions. Certain activities can weaken the adhesive bond and result in premature loss of your lash extensions. Do not get your lashes wet for the first 6 hours after application Do not use a spa, sauna, hot tub, steam room, or pool for the first 24 hoursDo not run water directly on your lashes Avoid rubbing, pulling, or picking your lashes Do not use an eyelash curler Try sleeping on your back so that your lashes are left untouched by the pressure of the pillow Do not use eye masks Avoid oil-based eye care products and oil-based makeup remover Use a small spoolie or clean eyeshadow brush to carefully clean around your eyes when removing eye makeup with Lash Bath cleanser  Avoid the lash line when applying facial and eye creams ‍ How do I clean my lashes? Remove all makeup on and around your eyes using an oil-free makeup remover (Lash Bath works great as a makeup remover!)Using cool, not hot, water gently wet your eyelid and lashes Apply 1 pump of gentle cleanser directly on your lash cleansing brush or a clean, eyeshadow brush. We recommend Lost Artistry’s Lash Bath, it is a gentle foam cleanser specially formulated for eyelash extensions. Grab your cleaning brush and gently clean the lashes in a downward motion brushing motion, we want to get those lashes clean. Rinse your lashes using cool water so all cleanser and excess dirt or makeup are removed from eyes and the surrounding area. Just as before when drying your lashes, you want to avoid rubbing your eyes. Just pat/dab them with a washcloth. We do not recommend using Q-tips or cotton buds, fluff can get into the eyelashes, and you’ll find it's incredibly difficult to remove.Wash your lashes daily. If you wear heavy eye makeup, wash twice a day. Last step is to brush those lashes out. Gently brush your lashes using a spoolie in an upward motion, not getting too close to the lash line.  ‍ When should I clean my lashes? Clean extensions last longer, and importantly prevent eye health issues. If you have oily eyelids, cleanse lashes daily at least 48 hours after application. The same applies to individuals who use eye makeup. Clean your lashes 2-3 times a week if you don’t have such issues. Whenever you engage in physical activities like swimming, or gym sessions, you have to clean your lash extensions afterwards.  ‍ General guidelines to extend the life of your lashes: Avoid using oil-based skin care and makeup products around the eye, including mascara and makeup removerAvoid waterproof mascara. If you can, it is better not to use any mascara at all. You may find you don’t even need it!Avoid running water over your face. Moisture will break down the bond of the glue Avoid rubbing your eyes or lashes, especially when washing your face. It is recommended to clean around the eye area with a washcloth Avoid using an eyelash curler. One of the benefits of lash extensions is the ability to curl your lashes. If you would like more curl, please speak with your stylistIf you can, sleep on your back to avoid the risk of lashes rubbing against your pillow. Gently brush your lashes with a spoolie or mascara wand to groom them. The best time to do this is after showering, as they will be softer and less likely to damage.Avoid pulling your lashes, do not attempt to remove them yourself. If you would like them removed, please contact us at Masha Lash to schedule an appointment for removal


Face & Body Waxing Waxing is one of the most popular and affordable methods of hair removal. Both women and men can enjoy the benefits of smooth, hair free skin! Let's break down everything you need to know about Waxing! ‍ Pre-Wax Checklist Hair needs to be at least ¼” - ½” long. The longer, the better! Don’t apply creams, lotions, or gels to the area being waxed the day of your treatment. Avoid tanning beds for at least 24 hours prior to and after your appointment. Tanning before treatment can cause the skin to liftIf you have a lower pain tolerance, take aspirin or ibuprofen 30 minutes before your appointment to reduce discomfort If you are getting a bikini or brazilian wax, we recommend wearing comfy underwear to your appointment. Super tight clothing can be irritating to the your freshly waxed skinAftercare ChecklistAvoid tanning beds for at least 24 hours after your appointment. Tanning can cause further irritation and freshly waxed skin could become sunburnt No swimming pools, saunas, or hot tubs for at least 24 hours after waxing Avoid direct heat on the skin for at least 24 hours after waxing. This can traumatize and burn new skin, as the dead skin layer has been removed with the hairs during waxing don't use any products on the following day until the following day unless recommended by your waxing professional Keep hair follicles clean by showering immediately after exercise Moisture the area daily Gently exfoliate at least every other day with a mitt, dry brush or sugar/sea salt scrub Face Before: DO NOT wax if you are on acne medication such as Accutane, Differin, Retin-A or any other skin thinning or blood thinning medications. Waxing on these medications can cause the skin to lift. Steer clear of waxing any area with varicose veins, sunburn, an STI, or contagious skin infection. If you have undergone cosmetic treatments such as chemical peels you should wait at least six weeks before getting waxed. After: Hair growth on the skin and maintenance schedules depend on each client’s preference. We recommend 2-4 weeks between appointments to maintain results   ‍ Body Before: Hair growth is important, there needs to be enough hair to pick up the wax, approximately ¼” long -- about the size of a grain of rice. We suggest allowing your hair to grow out as much as possible. Our goal is to make sure the hair is able to be removed as cleanly as possible and growing the hair out ensures that, so the longer the better!Exfoliate skin -- light exfoliation using a sugar scrub with a dry brush or mitt is the perfect way to prepare your skin for hair removal. We recommend Melted Soapery Sugar Scrubs (Lash Pass members save 10% off!) Exfoliating will not only remove dead skin cells that block the hair follicle which can cause ingrown hairs. Exfoliation is the best way to prevent ingrown hairs!Fresh and Clean -- please come to your appointment fresh and clean. We also have disposable wipes available in your treatment room to freshen up as you get undressed Menstruation -- Menstrual cycles can often be unpredictable. If your scheduled appointment happens to fall on the day of an unexpected period, we leave it up to our clients as to whether or not they still want to receive their wax. All we ask is that you wear a clean tampon during and ensure you are able to stay sanitary throughout your service for the protection of our professional and treatment room. If you have a low pain tolerance, take aspirin or ibuprofen 30 minutes before your appointment to reduce discomfort Don’t use tanning beds for at least 24 prior to your appointment. Tanning before treatment can cause the skin to lift Pregnant -- it’s completely normal to wax throughout your pregnancy. We always recommend double checking with your doctor beforehand, it’s totally safe and many pregnant women get waxing services BIKINI WAX STYLESOne of our most commonly asked questions is “What are the differences between bikini styles?” Bikini: removes the LEAST AMOUNT of hair, if you are wearing a basic brief style panty, any hair visible outside of the panty line is removed G-String Bikini: If you are wearing a G-string or thong panty, hair that would be visible outside the panty line is removed G-String Bikini Extended: If you are wearing a G-string or thong panty, hair that would be visible outside the panty line is removed; as well as hair between the cheeks Brazilian: Removes all hair front to back including between the cheeks. A landing strip or triangle being left is optional ‍ During: When you come in for your appointment, your waxing professional will step out and allow you privacy to undress. We provide wipes to allow you to freshen up. We take your modesty seriously and our goal is to make you feel as comfortable as possible. For such services as bikini waxing, you will be undressed from the waist down After: REDNESS -- It is normal for skin to show redness after waxing. Some skin is more sensitive than others and reactions can range from no redness at all to very red. The first time you wax an area, or if it has been a while since your last waxing, you will probably experience some redness and sensitivity afterwards. This usually subsides within a few hours or for very sensitive skin within 24 hours DO NOT use tanning beds for 24 hours before and after treatment. Tanning after your treatment can cause irritation and even burnsNo swimming pools, hot tub, or saunas for 24 hours after waxing Don’t use any products on the waxed area until the following day unless they are treatment products recommended for use by your waxing professional DO NOT exfoliate immediately after your service (the day of). We recommend waiting at least 24-48 hours depending on your skin’s sensitivity following waxingExfoliate daily! Light exfoliation using a sugar scrub with a dry brush or mitt is the perfect way to prepare your skin for hair removal. We recommend Melted Soapery Sugar Scrubs (Lash Pass members save 10% off!) Exfoliating will not only remove dead skin cells that block the hair follicle which can cause ingrown hairs. Exfoliation is the best way to prevent ingrown hairs! ‍ Waxing Basics What is Waxing? Waxing is a semi-permanent method which removes hairs by pulling them out by the root. Wax is first heated up by your waxing professional, then using a spatula to spread it across the desired area for removal, this is applied in the same direction as the hair growth. Your professional  then lays a strip of fabric on top of the wax and then presses it down. At this point, the wax sticks to the hairs and is pulled in the opposite direction to the hair growth. This pulling motion pulls the hair directly from the root. This prevents the hair from growing back for around 2-8 weeks, depending on how fast your hair grows. How is Waxing different from Sugaring?Waxing and sugaring are very similar services, but there is one key difference: the direction in which the hair is pulled. With waxing, the mixture is applied in the same direction as the hair growth then removed the opposite direction of hair growth. With sugaring, it's the exact opposite. The cooled sugar is applied against the direction of hair growth and removed with quick, small yanks. It’s also worth noting that sugaring paste doesn’t adhere to the skin, so it only removes hair. Waxing, on the other hand, adheres to the skin and acts as an exfoliant.  ‍ What are ingrown hairs and how can I prevent them?  ‍ How does facial waxing work?First your waxing professional will begin by heating up the wax. Then using a spatula, will start to spread it across the desired area for removal. Your stylist then lays a fabric on the strip of wax and presses it down. At this point, the wax sticks to the hairs and is ripped away from the follicles in the opposite direction to the hair growth. This pulling motion removes the hair directly from the root, thereby delaying growth. It’s that simple!  ‍ Full Face Waxing includes the upper lip, chin, cheeks, eyebrows, and sides.  ‍ How should I prepare for my facial waxing appointment?Days before Treatment:If you’ve plucked or shaved the area before your treatment, you’ll need enough growth for the waxing to work effectively. We recommend having at least ¼” to ½” for best results. It’s advised that you stop using any acid products or skin peels around 3 to 4 days before your waxing appointment. This will prevent post-waxing skin irritation. With waxing treatments, the softer the better the result. For this reason, we recommend that facial waxing clients moisturize well the night before. For the upper lip, cheeks, and sides:Generally it is preferred if the face is as free of cuts and blemishes as possible, but we advise not to over exfoliate. This could aggravate the skin, actually making it more sensitive to a waxing treatment. Instead, just make sure you’re cleansing your skin properly in the build up to your appointment.  On the day of your appointment:Avoid exposure to sunbeds and the sun since this will increase skin sensitivityYou should cleanse as normal in the morning, but avoid applying any creams and wearing makeup over the area you are having waxed.  ‍ Who is the ideal candidate for facial waxing? Most people with unwanted facial hair are suitable candidates, however, you may want to avoid it if you have sensitive skin or are prone to breakouts. Additionally if you are taking any of the following, you may want to consult with your doctor before booking, as these all can interfere with the skin’s sensitivity: Blood thinning medicationsOral medication for acneA medicated facial exfoliant What are the benefits of waxing? Targets large areas. Firstly, waxing is great for targeting large surface areas, which is good news for those of us with hair on the sides of our faces. Unlike other methods of threading and tweezing, waxing can get rid of lots of hair in one go which means minimal time and painPrecision. Though it has the ability to remove hair from a large surface area in one go, waxing is also a very precise technique. When it comes to elaborate areas like the eyebrows, waxing allows for intricacy and precision meaning that the perfect shape is easily achievable. Waxing is also more effective than any other method, at removing dead skin cells and fine hairs from the brow area. This prevents any little bumps or ingrown hairs from popping up. Long lasting results. The results of waxing tend to last between two and six weeks, but vary from person to person depending on their individual hair growth cycle. Regardless of individual differences, waxing is guaranteed to last longer than shaving or from bleaching where regrowth happens relatively quickly.Leads to less growth. One of the best things about waxing is that it can actually prevent hairs from growing back after long term treatment. With each treatment, a small amount of damage will be done to the hair follicles and over time this can result in the termination of regrowth altogether! Many clients notice that regrowth is finer and less visible as once they’ve started waxing, so you may decide you no longer need to remove the hairLow cost. Due to it being such a quick form of hair removal, waxing tends to be less expensive than other methods of hair removal such as threading and laser hair removal treatments. This is particularly true for facial waxing, which is quick, requires little preparation or use of materials. If you are trying to save money, it’s also worth noting that a professional facial wax is almost always less expensive than professional threading treatments.  What are some of the side effects of waxing?As well as some amazing benefits, there are also some side effects to facial waxing. No pain, no gain. Everyone’s pain threshold is different so some may find that they are more sensitive to waxing services than others, but a mild stinging sensation during treatment is totally normal. The face is a lot more sensitive than the rest of the body, so a bit of discomfort is to be expected. However, if you think your skin has been burnt during treatment or you continue to experience severe pain afterwards then you should seek medical attention. You should also be aware that your pain tolerance is lower around the time of your period or during pregnancy. In this case, it would be best to book your treatment around this. Skin irritation and redness. From breakouts to skin allergies, some clients may find that their face reacts badly to a wax. If you have particularly sensitive skin waxing may not be the best method of hair removal for you. Redness is quite normal after a wax so don’t panic if you experience this. It should go down within 24 hours. If you do notice any irritation, aloe vera gel is great for soothing the affected area. It’s also recommended that you moisturize the face as often as possible after the first 24 hours of treatment have passed. Ingrown hairs. Some clients experience ingrown hairs after a waxing treatment due to the hair lining being disrupted and the regrowth consequently having no lining to guide it out of the skin. However this can be prevented if you follow a few steps. Firstly, avoid direct sunlight, excessive heat, harsh cosmetic products and makeup for 24-48 hours post wax. In addition, try to gently exfoliate the area once the initial 48 hour period has passed.  Waxing Frequently Asked Questions Will my hair grow back thinner? As the hair is pulled from the roots, this reduces hair growth. It varies individually, but even though your hair may grow back less, it may not necessarily be thinner. You will just have less of it :) Does waxing hurt as much as people say? First of all, it depends on the area being waxed. If you’re having an intimate wax done, then you will undoubtedly experience some pain, but even with this, some parts are less sensitive than others. Plus, the first time is always the worst, so if you get it done every 3-6 weeks when hair is waxable again, the pain lessens. All in all, some areas of the body are more sensitive than others, and most importantly pain is subjective from client to client.  What is the difference between hot and strip wax? Hot wax is for dealing with sensitive skin and thicker hair and will most likely be used for an intimate wax, whilst strip wax is for less sensitive skin and thinner hair and will most likely be used for areas such as the arms or legs. What’s the best way to get rid of post-waxing red skin?The simplest and most effective way of calming down red skin is by moisturizing. Waxing removes the top layer of the epidermis, revealing new, softer skin but simultaneously strips away the skin’s natural oil and moisture.  How does the hair grow back? If you become a regular waxer you’ll start to notice that your hair will become sparser, making it easier to wax and less painful! How often should I get a wax done? It depends on how fast your hair is growing, but on average we recommend getting waxed every 4 weeks. This is usually the right amount of time to have the hair the right length, and will allow the skin to be less sensitive to treatments. For our female clients: we recommend avoiding treatment during your menstruation cycle; your skin will be more sensitive 5 days before and after.  How long should the hair be to get a wax done? The ideal length is about ¼ to ½ inches long. If your hair is not long enough, your waxing professional will let you know. If you decide to still continue with the treatment, that’s not a problem at all. It is simply likely that we are not able to get all the hair, as they will be too short to stick to the wax.  Can I use a sunbed or tan once my wax is done? Beware of the sun, as we advise that during the 24 hours before and after your waxing treatment not to go out into the sun. This is because the sun is exposed and less protected. As for sunbeds, we recommend avoiding these for at least one week before and after waxing. The skin tends to contain heat from the UV light which can cause the skin to peel or lift. In turn, this can irritate the skin during and after your waxing session.  How can I prevent being embarrassed during an intimate wax? Meeting us actually covers 80% of this! It’s understandable that there will be a little embarrassment, especially for a first-timer as you may feel uncomfortable being so exposed. Your waxing professional should make you feel comfortable throughout the appointment. When you come in for your appointment, your waxing professional will step out and allow you privacy to undress. We provide wipes to allow you to freshen up. We take your modesty seriously and our goal is to make you feel as comfortable as possible. For such services as bikini sugaring, you will be undressed from the waist down. Rest assured, your waxing professional has seen it all, and like a doctor or nurse, it’s their job. Just know it’s part of the norm and your waxing professional won’t bat an eye! Is there a way to make intimate waxing less painful? Taking pain relievers beforehand can help make the treatment less painful. Taking ibuprofen, in particular, can aid in reducing any swelling that comes from after a wax. Also make sure not to be hungover. Alcohol is dehydrating and will tighten the pores making the wax more painful in turn. Can I get an intimate wax whilst on my period?Yes, you can but we suggest not getting a wax when it’s your time of the month, just because the skin is more sensitive around that time. So we advise getting a waxing treatment 5 days before or during your menstrual cycle.  Can I have sexual intercourse on the same day I get waxed? We know you want to show off that Brazilian wax, but we advise waiting at least 24 hours before bodily contact, as the friction can aggravate the skin.  Can I shave between treatments? Resist the urge to pick up the razor! We strongly recommend not shaving after having a wax done. Shaving promotes ingrown hairs and skin abrasions hence it counteracts all of the wonders that the wax does for your skin. Plus shaving makes your skin more sensitive, which will only make your wax more painful.  Can I get an intimate wax while pregnant? Yes absolutely, just let your waxing professional know beforehand! ‍ How to Experience a Less Painful Wax: Take pain relievers. Before your waxing treatment, take a pain reliever, such as ibuprofen, and make sure it has enough time to take effect. Naturally, these pain relievers will take some of the edge off the treatment, plus it will help you to relax which helps reduce pain even more. Being tense during a wax not only stresses you out mentally but your pores actually grip tighter to the hair follicles! Taking ibuprofen before the treatment can lessen any mild swelling that may come from the waxing. Wear loose fitting bottoms afterwards. Tight clothing has a tendency to constrict your movement, body, and your skin. It will put more pressure on your skin after a waxing session, making you feel more tender. This is why we recommend our clients wear looser clothes for when the wax is complete. Exfoliation before the wax. Say goodbye to dry layers of skin trapping any ingrown hairs by doing a quick exfoliation before you have your wax. The wax will be able to cling to more hairs hence being more effective when your skin is hair-free. Melted Soapery offers a variety of wonderful sugar scrubs and Lash Pass members save 10% off purchases!Keep it cool. Please trust us on this one! This will reduce redness or irritation once the ordeal of the wax is done. Avoid for a certain amount of time. Believe it or not, but your skin is more sensitive during your menstrual cycle; this is because of lower levels of estrogen. This is worth keeping in mind when you want to have a wax treatment.No alcoholic beverages pre wax. No alcohol! Alcohol is dehydrating, and sucks up the moisture from your skin causing your pores to retract. The tighter your pores are, the tighter your skin will be holding onto your hairs, resulting in a more painful waxing experience. Have a warm bath before. Before your waxing appointment, you might want to take a bubble bath prior. This will open up the pores of your skin, making hair removal somewhat easier.

Brow Shape & Tint

When you have your eyebrows done at Masha Lash, not only are your brows transformed but so is your entire face. However if you want that perfection to last, aftercare is essential. Avoid getting brows wet for 24 hours avoid the temptation to touch the brow area after a treatment. Touching can add oils in the area (from your fingers/hands) Avoid using makeup remover or cleanser for at least 24 hours after your appointment avoid prolonged exposure to direct sunlight, the use of sunbeds, steam rooms, and swimming pools for 24 hours avoid using any self-tanning products on the face for around 2-3 days either side of the treatment. Avoid exfoliating and using anti-aging products around the brow area for 3 days on either side of the treatment

Lash Lift & Tint

Lash Tinting Aftercare Do’s and Don’ts of Lash Tint Aftercare: Do not get your lashes wet during the first 24 hours Be gentle with your lashes, don’t rub or play with your lashes. If any irritation occurs, apply a clean and cold wet pad to the eye area. No eye makeup for 24 hours Avoid waterproof mascara not use eye makeup remover for 48 hours as they may strip the tint color Do not wash your hair for the next 24 hours following your appointment, as shampoo and conditioner on the lashes can encourage the color to weakenNo lotions, creams or oils for the first 24 hours Effects of the tint will start to diminish within 2 to 3 weeks as lashes grow out and the tint color faces strong UV light or sunlight can make the tint color fade faster